Shipping & Returns
At Matcha Y'all, we’re committed to delivering the highest quality matcha and making sure you have the best experience with every order. If you ever have questions or concerns, don’t hesitate to reach out—we’re here to help and will do our best to make things right.
Since matcha is a consumable product, we’re unable to accept returns at this time. This policy helps us maintain the safety and integrity of our products for all of our customers. However, if there’s an issue with your order, please let us know—we’re always happy to work with you to find a solution.
For non-food items like merch and accessories, we offer a 30-day return policy. If you’d like to start a return, email us at info@matchayall.com, and we’ll guide you through the process.
Your satisfaction means the world to us, and we truly appreciate your support!
All items are shipped via USPS ground advantage, please allow 2-3 days for fulfillment.
At this time we do not offer international shipping.